How do I return an item?

Full-Price Merchandise:

-TBCB Apparel and Accessories
The full amount will be credited to the original tender (credit card, gift card, or online gift certificate) if returned within 60 days of the ship date on your invoice and accompanied by the original invoice. After 60 days, product is not eligible for return or credit. Items must be in like-new condition and unworn to be accepted as a return.

-Items found in The BlueCrab Boutique
The full amount will be credited to the original tender (credit card, gift card, or online gift certificate) if returned within 30 days of the ship date on your invoice and accompanied by the original invoice. After 30 days, product is not eligible for return or credit. Items must be in like-new condition and unworn to be accepted as a return.


Sale-Price Merchandise:

The full amount will be credited to the original tender (credit card, gift card, or online gift certificate) if returned within 30 days of the ship date on your invoice and accompanied by the original invoice. After 30 days, sale product is not eligible for return or credit. Items must be in like-new condition and unworn to be accepted as a return.


Making a Return by Mail

Returns and exchanges must be made within the guidelines in our Return Policy. All returns will be credited to the original form of payment unless otherwise specified on the return/exchange form. Your credit card account will be credited upon processing of the returned item(s), and the credit should appear on your next statement. You will receive an e-mail notification upon the completion of return processing.

Shipping charges are not refundable. Please allow up to 3 days after you mail your return for tracking to be available. You will receive an e-mail notification upon the completion of return processing.

Please allow 10 to 12 business days for us to receive and process your return or exchange.

Mail all returns to: TBCB, 8326 Tally Ho Rd, Lutherville, MD 21093.

Your satisfaction is very important to us. If you any questions or need additional information, please call customer service at 410-916-2116, or email sales@bluecrabboutique.com.


Returning a Gift

Gift recipients who return an item and do not want an exchange will be issued an online gift certificate for www.thebluecrabbrand.com. You will receive an e-mail notification upon receipt of your gift return provided that your e-mail address is included on your return/exchange form.